Questions, answered.
The basics on how CleoHR works, what’s included and how to get started.
What exactly does CleoHR do?
CleoHR helps you hire frontline workers who come to you with a Work Passport: identity verified, ready to share. Run hiring events that hire on the spot, and order the background, drug and I-9 / E-Verify checks each role needs in one place. Your managers review ready-to-work candidates instead of chasing paperwork across vendors.
Which checks are included?
Identity verification (government-ID capture, liveness and face match), background checks with the FCRA disclosure and adverse-action steps built in, drug screening through a national lab network with MRO review, and I-9 / E-Verify. You turn on the checks each role and state requires — nothing more.
How fast can we get started?
We set it up with you. After a short demo, we set up your account and your first hiring event or checks. There is no website rebuild or migration.
Where can candidates apply from?
With their Work Passport: from the Passport job search, or by scanning the QR code at your hiring event. Either way, you see the same verified Passport.
What is the Work Passport?
When a candidate is verified through CleoHR, they get a Work Passport they own and keep — free. Their verified identity and their work history travel with them, so a rehire, a seasonal return or a transfer starts from a record rather than from a blank form. The checks each employer needs still run for that employer.
How does CleoHR handle compliance?
FCRA disclosures, biometric consent, adverse-action steps and I-9 retention run inside the flow, so a busy manager can’t skip a step. As with any compliance program, have your counsel confirm requirements for your roles and states.
How much does it cost?
Browsing Passports and your employer account are free. You pay $199 when you confirm a hire. Background checks, drug tests and I-9 / E-Verify are optional add-ons, billed when they run. The Hiring Event Platform is priced to your event.
I’m a candidate — how do I check my application?
Use Check application status to see where things stand or pick up where you left off. Your verification and your Work Passport belong to you.
Still have questions?
See the whole flow end to end and get answers specific to your roles, your volume and your states.