Questions, answered.
The basics on how Cleo works, what's included, and how to get started. Still stuck? Contact our team.
What exactly does Cleo do?
Cleo turns frontline hiring into one verified flow. Candidates apply in a short conversation — no long forms — and Cleo screens them, verifies identity, and runs the background, drug, and I-9 / E-Verify checks the role needs. Your managers review qualified, ready-to-work candidates instead of chasing paperwork across vendors.
Which checks are included?
Identity verification (government-ID capture, liveness, and face match), FCRA-compliant background checks, drug screening through a national lab network with MRO review, and I-9 / E-Verify. You turn on the checks each role and state requires — nothing more.
How fast can we get started?
Most teams go live within days. There's no website rebuild or migration — add Cleo to your career site or ATS with one snippet, turn a door decal into a scan-to-apply QR code, or use text-to-apply. See it first by requesting a demo.
Where can candidates apply from?
Wherever you already hire: your career site or ATS, a QR code on the window, counter, or drive-thru, or a text-to-apply short code on a job board or help-wanted sign. Every surface routes into the same verified flow.
What is the Work Passport?
When a candidate is verified through Cleo, they earn a portable Work Passport they own and keep — free. It means rehires, seasonal returns, and transfers between your locations take minutes instead of another full screening.
How does Cleo handle compliance?
FCRA disclosures, biometric consent, adverse-action steps, and I-9 retention run inside the flow automatically, so a busy manager can't skip a step. Learn more on our Security & Compliance page. As with any compliance program, have your counsel confirm requirements for your roles and states.
How much does it cost?
Pricing is built around the verified hires you actually make and the checks you turn on — no per-seat lock-in. Use the calculator on our Pricing page, or ask for a quote during a demo.
I'm a candidate — how do I check my application?
Head to Check Application Status to see where things stand or pick up where you left off. Your verification and Work Passport belong to you.
Still have questions?
See the whole flow end to end and get answers specific to your roles, volume, and states.