Confirming a Real, Present Person Before Day One

Hiring has always been about finding the right person.

Today, employers face a new challenge: making sure that person is real.

As hiring becomes more digital, identity fraud has become increasingly sophisticated. Stolen identities, fake documents, AI-generated photos, proxy interviews, and applicants who never intend to show up for work have created new risks for employers.

For industries like restaurants, retail, hospitality, healthcare, logistics, and manufacturing—where speed matters just as much as trust—confirming identity before an employee's first day is no longer optional.

It's essential.

The New Hiring Risk

Most hiring systems were designed to process applications—not verify people.

An employer may receive hundreds of applications, but traditional workflows often rely on self-reported information until late in the hiring process. That means hiring managers can spend valuable time interviewing candidates before discovering identity issues or missing documentation.

The later a problem is found, the more expensive it becomes.

Verification Should Happen Early

Instead of waiting until onboarding, Cleo integrates identity verification directly into the hiring workflow.

As candidates complete their application, employers can verify that the person applying is the same person accepting the job offer.

By confirming identity before day one, employers can reduce manual review, improve confidence in hiring decisions, and move qualified candidates through the process more quickly.

More Than an ID Check

Identity verification is only one part of building trust.

Depending on employer requirements, Cleo can help support a broader verification process that may include:

• Identity confirmation
• Work authorization
• Background screening
• Required licenses or certifications
• Employment documents
• Candidate-provided information

Bringing these steps together into a single workflow helps reduce duplicate effort and gives hiring managers a clearer picture before making a hiring decision.

Better for Employers

Verifying candidates early helps organizations:

• Reduce hiring fraud
• Improve compliance
• Minimize manual document review
• Increase confidence in hiring decisions
• Speed up onboarding
• Protect customers, employees, and business operations

Hiring managers spend less time chasing paperwork and more time selecting the right people.

Better for Workers

Identity verification also benefits legitimate applicants.

Once a worker's identity and employment information have been verified, those verified records can become part of their Cleo Work Passport™.

Instead of repeatedly proving who they are for every new opportunity, workers can securely share verified information—with their permission—making future applications faster and easier.

Trust Starts Before Day One

The first day of work shouldn't be the first time an employer knows who they're hiring.

By verifying identity as part of the hiring process, employers can make better decisions, reduce unnecessary delays, and create a more trusted hiring experience for everyone involved.

When hiring starts with trust, onboarding becomes simpler, compliance becomes easier, and both employers and workers benefit from a stronger foundation.